Get in Touch
We’re here to help you make your travel plans a reality. Feel free to reach out to us with any inquiries, booking requests, or feedback. Our team at Express Bus Service in Paterson, NJ, is dedicated to providing exceptional customer service and ensuring your journey is smooth from start to finish.
Express Bus Service
Address
Call us
Office Hours
Monday–Friday: 9:00 AM – 5:00 PM
We can help with
Ticket & schedule questions – General customer support – General business transportation inquiries
FOR Lost Items
Neither Express Bus Service nor the Bus Driver Association is responsible for lost, stolen, or unattended personal items.
If an item is found on a bus or voluntarily returned by a passenger or driver, it may be turned in to the Bus Driver Association for safekeeping.
Contact Bus Driver Association
Monday – Friday: 9:00 AM – 3:00 PM
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Phone: (973) 278-4488
Frequently Asked Questions (FAQs)
Answers to common questions about our bus routes, schedules, ticket pricing, and online ticket purchases between North New Jersey and New York City.
We typically respond to all inquiries within 1 business day during office hours.
Neither Express Bus Service nor the Bus Driver Association is responsible for lost, stolen, or unattended personal items. If an item is found on a bus or returned by a passenger or driver, it may be turned in to the Bus Driver Association. To inquire about recovered items, please call (973) 278-4488 during business hours.
This contact form is for general inquiries only, including questions about schedules, tickets, and general information.
For charter or shuttle service requests, please use our dedicated Charter & Shuttle booking page.
Charter & Shuttle Requests: Click here
Our office is open Monday–Friday, 9:00 AM – 5:00 PM.